Accorian completed PCI DSS v4.0 Audit for Cisco Systems, Inc.’s Webex Contact Center (WxCC) and Webex Contact Center Enterprise (WxCCE)
New Brunswick – Dec 18, 2025 – Accorian, a global cybersecurity and compliance services firm and a PCI Security Standards Council–approved Qualified Security Assessor (QSA) & Approved Scanning Vendor (ASV), has completed the PCI DSS v4.0 assessment and audit for Cisco Webex Contact Center (WxCC) and Cisco Webex Contact Center Enterprise (WxCCE).
As part of this engagement, Accorian conducted a full PCI DSS attestation audit of the cardholder data environment (CDE) supporting the Webex Contact Center platforms, performing detailed validation of the technical, operational, and administrative security controls required under the Payment Card Industry Data Security Standard (PCI DSS).
The result was a clean Attestation of Compliance (AOC). This achievement reaffirms Cisco’s ongoing commitment to protecting payment card data.
“Serving as the QSA Company for this engagement underscores our commitment to delivering comprehensive, standards-driven PCI DSS audits for global technology leaders,” said Premal Parikh, CEO, Accorian. “Cisco’s focus on maintaining strong security controls enables its customers to confidently manage payment-related interactions through the Webex Contact Center suite.”
Following the completion of all required testing and evidence review, Accorian provided the PCI DSS Attestation of Compliance, confirming that the assessed environments supporting WxCC and WxCCE met the applicable PCI DSS requirements.
About Accorian
Accorian is a global cybersecurity and compliance services company specializing in regulatory assessments, risk-based testing, and remediation support for cloud, application, and infrastructure environments. Accorian’s PCI DSS practice helps service providers and enterprise customers map, harden, and validate cardholder-data environments to meet compliance requirements and reduce operational risk
